Frequently Asked Questions


Of course you do!! So, buy a Regenerous Designs' accessory before someone else does!!

How many of each accessory do you make?

Because the designer fabric remnants we reclaim vary greatly in amount and size, we can only make a very limited amount of each item. Anywhere from 1 to 100, but usually under 30.

Also, because every accessory is handmade, no two items are exactly the same. So, when you buy a Regenerous Designs' accessory, you know that no one else will be wearing what you are wearing. I mean, why wear what everyone else does?

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How are accessories made?

Every accessory is completely handmade. I implement several sewing machines, hand sewing, and various braiding and weaving techniques. I make sure the accessories are of the highest quality and very secure by carefully hand sewing key areas. This is very time consuming, but well worth it in the end. Many other accessories are machine made and even glued together. Regenerous Designs strives for great quality by skipping those time-saving measures to produce handmade accessories that are like none other.

how should i wash my new accessories?

We advise on gently hand washing each product separately with mild detergent and cold water, and laying flat to dry.
The headbands are able to be machine washed & dried. We just advise putting them in a mesh laundry bag to avoid tangling or stretching out.

what's your return/exchange policy?

At the sole discretion of Regenerous Designs, store credit will be issued for returns if the merchandise meets the following conditions:

* Item is in its original condition
* Item is accompanied by the original invoice
* All merchandise must be returned within 10 days from date of delivery
* Merchandise that has been worn, used, altered, damaged, or have had labels removed will not be accepted
* If you feel an item is defective, or has been damaged by no fault of your own, send it back with an explanation of what happened and we will either fix it, exchange it, or give you store credit
* Store credit is issued within three (3) business days of receipt
* Please note the original shipping charges incurred at the time of purchase are non-refundable

Regenerous Designs can accommodate exchanges. If the item you want is not currently available, you will receive store credit. Please return the original item you wish to exchange for store credit according to the above conditions, and the original purchase price will be applied toward the purchase of other items. Please note new orders are subject to merchandise availability.

Do you accept orders places outside the U.S.?

We sure do!! We're glad to spread the love around the globe.

How long will it take for my order to arrive?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

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